Welcome to Zesty Vex Store! These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium fashion products. By accessing our site and making purchases, you agree to these terms in full.

1. Our Store & Target Audience

Zesty Vex Store caters to fashion-conscious global customers (excluding Asia and certain remote areas) who appreciate high-quality women’s apparel including tops, blouses, dresses, jumpsuits, shorts, and tank tops. Our products reflect contemporary styles with exacting quality standards.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or placing orders
  • Use the website only for lawful purposes
  • Not reproduce, duplicate, copy or resell any part of our site without permission
  • Comply with all applicable laws and regulations in your jurisdiction regarding online purchases
  • Be responsible for maintaining the confidentiality of your account credentials

3. Product and Service Description

3.1 Product Information

We strive to accurately represent our products through:

  • Detailed descriptions of materials and construction
  • Accurate color representations (noting that monitor displays may vary)
  • Precise sizing charts with measurement guidelines

3.2 Availability

All products are subject to availability. We reserve the right to limit quantities and refuse service without notice.

4. Order and Payment Terms

4.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive:

  • Order confirmation email
  • Shipping notification with tracking information

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details.

4.3 Pricing

All prices are in USD and exclude applicable taxes and duties, which remain the customer’s responsibility.

5. Shipping Policy

5.1 Shipping Methods

We offer two shipping options:

  • Standard Shipping (DHL or FedEx): $12.95, 10-15 business days after shipment
  • Free Shipping (EMS): For orders over $50, 15-25 business days after shipment

Note: Delivery times are estimates and may vary due to customs processing.

5.2 Shipping Restrictions

We ship worldwide except to Asia and certain remote areas. Customers are responsible for:

  • Providing accurate shipping addresses
  • Any customs fees, taxes, or import duties

6. Returns and Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery for most items in original condition with tags attached. Requirements:

  • Items must be unworn, unwashed, and unaltered
  • Original packaging must be included
  • Proof of purchase is required

Non-Returnable Items: Tank tops & camis (except defective items) due to hygiene reasons.

6.2 Return Process

  1. Email [email protected] with your order number and return details
  2. Receive return authorization within 48 business hours
  3. Ship your return using provided instructions

6.3 Refunds

Refunds are processed within 5 business days of receipt:

  • Original shipping fees are non-refundable (unless due to our error)
  • Refunds are issued to the original payment method

6.4 Exchanges

Size exchanges are available for in-stock items. Additional shipping charges may apply.

7. Intellectual Property

All content on this website, including:

  • Product designs
  • Photography
  • Text content
  • Logos and branding

are the exclusive property of Zesty Vex Store and protected by intellectual property laws. Unauthorized use is prohibited.

8. Liability Limitations

Zesty Vex Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures in performance beyond our reasonable control
  • Inaccuracies in product descriptions (while we strive for accuracy)
  • Customs delays or additional fees imposed by destination countries

9. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law

These Terms shall be governed by the laws of the State of Colorado, USA, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website.

12. Contact Information

For questions about these Terms:

Zesty Vex Store
12438 West 83rd Avenue
Arvada, CO 80005
United States
Email: [email protected]